Informal and Formal Telephone Conversations
Неофициальные и официальные телефонные разговоры
Договоренность о деловой встрече
Calling the Maintenance Department
M.D.: Maintenance Department.
CUSTOMER: I would like to report the fault of my phone to the operator.
M.D.: What's wrong with it? Is it quite dead?
CUSTOMER: No, not quite. I can't get a call through. I hear the voice on the other end of the line, but they seem not to hear me. And there is no proper buzz.
M.D.: Where are you talking from now?
CUSTOMER: From my neighbour's phone.
M.D.: Give me your neighbour's telephone number and your own phone number, please. (Customer tells the maintenance clerk his neighbour's and his own telephone numbers.) Thank you. I'll get in touch with the switchboard, and call you back. (The telephone rings up in five minutes.) This is the Maintenance Department. Eight-four-two; double three-double two is out of order. We are sending a repair-man tomorrow morning. Sorry, we cannot do anything now. Goodbye.